Letter format Assignment Example | Topics and Well Written Essays - 250 words

Letter format - Assignment Example In response to your letter dated August 3 regarding the reported turntable of the Justrite microwave oven which broke shortly right after the expiration of the warranty period, please accept our sincerest apologies for the inconvenience it could have caused you in any way. As a policy, our company is more than willing to check on the status of your microwave oven at the soonest possible time to verify the cause of the problem. In the meantime, a replacement unit would be provided for your use while the unit is being repaired, if needed. We would be glad to accommodate you complaint despite the lapse of the warranty period since our priority is to keep our customers satisfied. In fact, the Justrite microwave oven you purchased has been rated â€Å"best in its class† and â€Å"most reliable† by the Consumers Count magazine. The recent survey of selected purchases revealed that 98.5% of first time purchasers of Justrite ovens are pleased to have chosen our products and pledged to buy others of the same